Appointment Office Policy

One full business day (24 hours prior, not counting weekends) notice is required when canceling an appointment. Appointments canceled or missed without One full day’s notice will be charged to you at $100 for initial evaluation and $50 for follow-up visits. No future appointments will be scheduled until your fee is paid. When you cancel or reschedule less than 24 hours before your appointment or do not show up for your appointment, you prevent someone else from seeking treatment. You also place a financial burden on the practice. As a small practice, we can’t stay in business and provide care if patients repetitively miss, reschedule at the last minute, or continuously cancel appointments. We hope you understand why we must put this policy in place.
Multiple reminders, in different modalities, are sent to you to remind you of your upcoming appointment. If you must cancel or reschedule an appointment, we require at least 24-hour notice (weekends not included). If your appointment is on a Monday, the cancellation must be made by the same hour on the preceding Friday. We do offer video/online appointments.
If you do not attend your appointment, you will not get refills until you see your provider.